How Unattended Payments Solutions are Reshaping Arcades

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Arcades and family entertainment centers, the nostalgic hubs of yesteryears, are undergoing a transformative journey into the future of payments. The timeless appeal of arcade games, blending seamlessly with modern technology, has sparked a renewed interest among gaming enthusiasts. According to TechNavio, the arcade gaming marketing size is estimated to grow at a CAGR of 1.99% between 2022 to 2027. The market size is forecast to increase by $1,984.1 million USD. From classic games like Pac-Man to the rise of VR-based arcade games like VR Agent, there is something for everyone at these game stations. Yet, the evolution doesn’t stop at gameplay. The way we handle payments has been experiencing a significant shift with the introduction of unattended payment solutions, particularly those embracing the future of transactions through contactless payment systems. 

Efficient Transactions: 

The era of fumbling for coins or tokens to continue your arcade adventure is a thing of the past. Integrated payment readers, armed with contactless payment options and digital wallets, have revolutionized the way customers settle their gaming expenses. A swift tap or swipe initiates a seamless gaming session, eliminating the inconvenience of physical currency and reduces transaction time. This not only heightens customer satisfaction but also encourages repeat visits, fostering a hassle-free arcade experience. 

Lower Operational Costs:

Juggling cash flow and managing physical currency is labor-intensive and a costly undertaking for arcade owners. Cashless payment systems come to the rescue by automating the payment process, reducing the need for manual cash handling and minimizing the risk of theft. With fewer resources dedicated to cash management, arcade owners can redirect their attention and resources toward enhancing the overall customer experience, investing in new game stations, or implementing revenue-generating initiatives. 

Adaptability to Trends: 

The gaming industry is so dynamic, with trends evolving rapidly. Unattended payment solutions play a crucial role in enhancing the adaptability of arcades to emerging trends, including virtual reality (VR) gaming, fitness simulations, and multiplayer experiences. These versatile solutions easily integrate with new technologies, affirming arcades’ position at the forefront of the ever-changing gaming landscape. According to Grand View Research, the market for new gaming stations with unattended payments totaled nearly $21.5 billion in 2021, with a continued growth of 6.5% CAGR over the next six years.  

Data-Driven Insights: 

Integrated payment readers provide arcade owners with valuable insights into customer behaviour and preferences. Leveraging the data collected from transactions, this enables arcade businesses to gain a profound understanding of popular games, peak operating hours, and even customer demographics. Being able to easily access these analytics empowers arcade owners to make informed decisions regarding game selection, pricing strategies, and promotional efforts. By tailoring their offerings to meet customer demand, arcades can optimize their revenue potential and stay ahead of industry trends. 

In conclusion, by streamlining payments, cutting operational costs, adapting to payment trends and offering powerful data insights, these innovative solutions are reshaping the arcade industry for the better. Embracing this evolution isn’t a step forward; it’s a leap into the future of arcade entertainment. 

Our unattended Ultra VXT payment readers enhance the user experience by streamlining transactions on game machines and accepting a host of digital payments. Our AVU Touch 21 self-service kiosk provides a convenient and efficient way for customers to manage their game cards and power them up. The KioPay mobile application ensures a user-friendly interface for quick and easy game credit top-ups. Beyond payment solutions, KioPlay also comes equipped with a robust SCOREBOARD management tool, empowering arcade owners to remotely track insights, usage, location performance, and daily transactions, providing a comprehensive solution for efficient arcade operations.

To delve into the future of arcade payments, contact us here.

References: 

https://www.technavio.com/report/arcade-gaming-market-size-industry-analysis#:~:text=The%20arcade%20gaming%20market%20size,increase%20by%20USD%201%2C984.1%20million.

https://www.grandviewresearch.com/industry-analysis/self-service-kiosk-market-report