Tag: ios

How Unattended Payments Solutions are Reshaping Arcades

Arcades and family entertainment centers, the nostalgic hubs of yesteryears, are undergoing a transformative journey into the future of payments. The timeless appeal of arcade games, blending seamlessly with modern technology, has sparked a renewed interest among gaming enthusiasts. According to TechNavio, the arcade gaming marketing size is estimated to grow at a CAGR of 1.99% between 2022 to 2027. The market size is forecast to increase by $1,984.1 million USD. From classic games like Pac-Man to the rise of VR-based arcade games like VR Agent, there is something for everyone at these game stations. Yet, the evolution doesn’t stop at gameplay. The way we handle payments has been experiencing a significant shift with the introduction of unattended payment solutions, particularly those embracing the future of transactions through contactless payment systems. 

Efficient Transactions: 

The era of fumbling for coins or tokens to continue your arcade adventure is a thing of the past. Integrated payment readers, armed with contactless payment options and digital wallets, have revolutionized the way customers settle their gaming expenses. A swift tap or swipe initiates a seamless gaming session, eliminating the inconvenience of physical currency and reduces transaction time. This not only heightens customer satisfaction but also encourages repeat visits, fostering a hassle-free arcade experience. 

Lower Operational Costs:

Juggling cash flow and managing physical currency is labor-intensive and a costly undertaking for arcade owners. Cashless payment systems come to the rescue by automating the payment process, reducing the need for manual cash handling and minimizing the risk of theft. With fewer resources dedicated to cash management, arcade owners can redirect their attention and resources toward enhancing the overall customer experience, investing in new game stations, or implementing revenue-generating initiatives. 

Adaptability to Trends: 

The gaming industry is so dynamic, with trends evolving rapidly. Unattended payment solutions play a crucial role in enhancing the adaptability of arcades to emerging trends, including virtual reality (VR) gaming, fitness simulations, and multiplayer experiences. These versatile solutions easily integrate with new technologies, affirming arcades’ position at the forefront of the ever-changing gaming landscape. According to Grand View Research, the market for new gaming stations with unattended payments totaled nearly $21.5 billion in 2021, with a continued growth of 6.5% CAGR over the next six years.  

Data-Driven Insights: 

Integrated payment readers provide arcade owners with valuable insights into customer behaviour and preferences. Leveraging the data collected from transactions, this enables arcade businesses to gain a profound understanding of popular games, peak operating hours, and even customer demographics. Being able to easily access these analytics empowers arcade owners to make informed decisions regarding game selection, pricing strategies, and promotional efforts. By tailoring their offerings to meet customer demand, arcades can optimize their revenue potential and stay ahead of industry trends. 

In conclusion, by streamlining payments, cutting operational costs, adapting to payment trends and offering powerful data insights, these innovative solutions are reshaping the arcade industry for the better. Embracing this evolution isn’t a step forward; it’s a leap into the future of arcade entertainment. 

Our unattended Ultra VXT payment readers enhance the user experience by streamlining transactions on game machines and accepting a host of digital payments. Our AVU Touch 21 self-service kiosk provides a convenient and efficient way for customers to manage their game cards and power them up. The KioPay mobile application ensures a user-friendly interface for quick and easy game credit top-ups. Beyond payment solutions, KioPlay also comes equipped with a robust SCOREBOARD management tool, empowering arcade owners to remotely track insights, usage, location performance, and daily transactions, providing a comprehensive solution for efficient arcade operations.

To delve into the future of arcade payments, contact us here.

References: 

https://www.technavio.com/report/arcade-gaming-market-size-industry-analysis#:~:text=The%20arcade%20gaming%20market%20size,increase%20by%20USD%201%2C984.1%20million.

https://www.grandviewresearch.com/industry-analysis/self-service-kiosk-market-report

KioSoft’s CleanPay Mobile Laundry App Amasses Over 3 Million Users

(Boynton Beach, FL, Monday, November 22, 2021) As contactless methods of payment continue to gain traction worldwide, KioSoft’s CleanPay Mobile app for laundry has experienced dramatic growth, surpassing 3 million users. Residential laundry users and laundromat customers alike are gravitating to CleanPay Mobile as their preferred payment option – offering heightened levels of functionality and convenience at their fingertips. The pandemic has accelerated the transition to mobile payment and the adoption of cash alternatives, particularly in the wake of coin shortages. In fact, the user base for CleanPay Mobile tripled within one year, skyrocketing from 1 million to 3 million.

In 2017, KioSoft recognized how reliant today’s consumers were becoming on their mobile phones for getting day-to-day tasks done and realized there was a gap in the Laundry market. Customers no longer wish to fumble for coins and have transitioned to card or mobile app when it comes to paying for services. KioSoft strategically developed CleanPay Mobile to offer the option for payment via app in the Laundry Room.

CleanPay Mobile is available on both Android and iOS. This dedicated laundry app allows users to add funds, view machine availability, start machines, and request refunds all within a few clicks. There is even an option to share an account with your family members or roommates for added functionality. CleanPay Mobile also delivers real-time cycle notifications so customers know when to head back to the Laundry Room. The app is available to multi-housing laundry operators and laundromat owners and brings significant benefits to both, including:

  • Greater revenue, as laundry users are not limited by cash and run more cycles
  • Owning their customer data and being able to support their own customers
  • Accessing KioSoft’s Washboard online portal – providing a cloud-based reporting and management system so that every detail can be tracked in real time
  • Offline mode & Coin payment reporting
  • Opportunity to brand the app

On average, operators have seen an increase of over 20% in net new revenue and a decrease of 10% in operational costs when making the shift to CleanPay Mobile in the Laundry Room. KioSoft also offers additional technology for flexible payment options including kiosks that allow for payment by Laundry Card and Pay-at-the-Machine Readers that accept laundry card, tap, swipe, insert and mobile wallet. The company recognizes that accessing data is an important part of running a business and provides clients with a comprehensive management portal called Washboard. Washboard combines web-based reader configuration, financial reporting, plus KioSoft equipment health & management and reporting. Also available to operators when needed is a dedicated, knowledgeable, and multi-lingual support team.

KioSoft is a world leader in facilitating the growing trend of cashless & unattended payments, with presence in over 35 countries.

About KioSoft Technologies, LLC:

Headquartered in Boynton Beach, FL (USA), with international offices in Toronto (Canada), Qingdao (China) and Seoul (Korea), KioSoft has emerged as a global leader in unattended payments. Since 2002, the company has been at the forefront of self-service solutions, kiosks, payments, and integration technology. KioSoft provides clients with a complete systems approach including hardware, software, mobile app, and support tools as a single-source provider, thus ensuring a harmonious solution.

KioSoft’s CleanPay Mobile Surpasses 2 Million Users

(Boynton Beach, FL, Friday, July 16, 2021) Mobile technology is revolutionizing payments; laundry is no exception. KioSoft is thrilled to announce that their industry leading mobile app for laundry payments, CleanPay Mobile, has surpassed two million users around the globe, and continues to experience rapid expansion. With presence in over 35 countries, KioSoft is a world leader in facilitating the growing trend of cashless & unattended payments. The CleanPay Mobile app is a prime example of contactless alternatives gaining traction in the market, as indicated by end-user adoption levels, customer satisfaction and the company’s market share worldwide.

The popular iOS and Android app has gained significant traction in the wake of the pandemic, in which coin shortages presented new challenges for laundry users. CleanPay Mobile offers the most convenient and simple way to pay for laundry in both residential laundry rooms and retail laundromats, providing an ideal solution that is contactless and clean. KioSoft has been a technology leader in the Electronic Payments space since 2002 and specializing in residential and retail Laundry industry since 2013.

CleanPay Mobile is specifically designed for the laundry industry and delivers heightened functionality at the users’ fingertips. This mobile wallet with stored account balance enables laundromat customers or residents of a multi-housing facility to activate machines via QR Code scan or by simply entering the machine number. Not only does the app enable starting the laundry machine, but it also provides users with full access to:

  • View machine availability
  • Alerts when laundry cycle is complete
  • Purchasing machine credit
  • Complete purchase history
  • Ability to initiate refund requests and request support

Customers are not the only ones that substantially benefit from CleanPay Mobile – Operators also reap the benefits, including:

  • Greater revenue, as laundry users are not limited by cash and run more cycles
  • Owning their customer data and being able to support their own customers
  • Accessing KioSoft’s Washboard online portal – providing a cloud-based reporting and management system so that every detail can be tracked in real time
  • Offline mode & Coin payment reporting
  • Enhanced mobile management functionality with KioSoft’s full-featured technician application, KioSoft Laundry Manager (KLM)
  • Opportunity to brand the app

KioSoft prides itself in not being limited to Mobile payments, offering a full range of technology to cover all applications. The company also offers Kiosk technology that allows for payment by Laundry Card, where value can be added at a secure payment station. Additionally, Pay-at-the-Machine Readers present another effective option for accepting various forms of payment via laundry card, tap, swipe, insert and mobile wallet. KioSoft also provides clients with a comprehensive management portal, Washboard, which combines web-based reader configuration, financial reporting, plus KioSoft equipment health & management and reporting. Support tools are a necessity when it comes to operating a Laundry facility, which is why KioSoft created the mobile app, KioSoft Laundry Manager, where technicians can remotely update technology.

With presence in over 35 countries, KioSoft is a world leader in facilitating the growing trend of cashless & unattended payments. Their CleanPay Mobile app saw a dramatic spike in users in the wake of the pandemic, jumping from one to two million in a period of 9 months.

About KioSoft Technologies, LLC:

Headquartered in Boynton Beach, FL (USA), with international offices in Toronto (Canada), Qingdao (China) and Seoul (Korea), KioSoft has emerged as a world leader in unattended payments. Since 2002, the company has been at the forefront of self-service solutions, kiosks, payments, and integration technology. KioSoft provides clients with a complete systems approach including hardware, software, mobile app and support tools as a single-source provider, thus ensuring a harmonious solution