Supercharge Your Amusement Facility's POS System

The amusement industry thrives on creating unforgettable experiences for guests, and a streamlined point of sale system can help elevate that exact expectation. From heart-pounding rollercoasters to vibrant arcade games, you curate an atmosphere of fun and excitement. But long lines and sluggish service can quickly sour a guest's mood, turning what should be a joyous outing into a frustrating wait. 

In today's fast-paced world, customers expect smooth and efficient transactions. A streamlined point of sale system is no longer a luxury for amusement facilities – it's a standard. Here's why investing in a modern point of sale system can be a game-changer for your business: 

Implementing a point of sale system not only enhances the guest experience but also improves operational workflows.

Reduced Wait Times

A modern point of sale system can help to track sales trends, allowing you to make informed decisions about your offerings.

With a point of sale system, you can streamline cash flow and inventory management, leading to better financial health for your facility.

Long lines are the bane of any amusement park or arcade. Guests eager to jump on rides or hit the prize machines can become restless and impatient when stuck waiting to pay. A sluggish POS system only exacerbates the problem. 

A modern point-of-sales system streamlines the checkout process. With features like quick product selection, barcode scanning, game card system, and integrated payment solutions, transactions become swift and efficient. This translates to shorter wait times, keeping your guests happy and allowing them to spend more time enjoying your facility. In fact, a National Retail Federation study found that 73% of shoppers consider speed a key factor in customer satisfaction. By implementing a faster checkout system, you can significantly improve your guest experience. 

Improved Operational Efficiency

Utilizing a point of sale system helps ensure that your staff provides quick service, which contributes to higher customer satisfaction.

Modern POS systems go beyond just processing transactions. They offer valuable tools to optimize your operations. Inventory management becomes a breeze with real-time stock tracking, allowing you to identify low stock on game cards and gaming supplies and reorder promptly. Staff scheduling can be streamlined, ensuring you have the right number of employees on hand during peak hours. 

With the data collected from a point of sale system, you can create targeted marketing strategies to attract more guests.

These functionalities empower you to make data-driven decisions and optimize your business for maximum efficiency. You can identify popular game stations and adjust pricing strategies to ensure a smooth flow of operations, ultimately leading to increased profitability. 

Enhanced Customer Service

Upgrading to a modern point of sale system safeguards against inaccuracies, ensuring a seamless transaction process.

A well-designed POS system empowers your staff to deliver exceptional customer service. Features like customer profiles can help you personalize the experience, remembering past purchases and preferences on different types of game stations, as well as the most popular payment solutions. This allows staff to offer targeted recommendations, set up incentives and loyalty systems, boosting customer satisfaction and potentially increasing revenue. 

Investing in a point of sale system means investing in technology that evolves with industry trends, keeping your facility competitive.

Explore how a point of sale system can integrate with other platforms to enhance overall operational capabilities.

Additionally, integrated feedback systems can be invaluable. By allowing guests to provide instant feedback on their experience, you gain valuable insights into areas for improvement. This fosters a customer-centric approach, demonstrating that you value their opinion and are committed to providing a top-notch experience. 

Contact us today to discover how a point of sale system can transform your guest experience! 

Increased Security and Reduced Errors 

Cash handling can be a security risk and prone to errors. A modern POS system mitigates these concerns by offering secure payment processing for game cards and contactless payment systems, and detailed transaction logs. This reduces the risk of theft or fraud, while also providing a clear audit trail for accounting purposes. 

Furthermore, features like automatic tax calculations and product information databases eliminate manual entry errors, ensuring accurate transactions and streamlined financial management. 

Investing in the Future of Fun 

In today's competitive landscape, amusement facilities need to constantly innovate and adapt to meet guest expectations. A streamlined POS system is an investment in the future of your business. It allows you to deliver a faster, more efficient, and ultimately more enjoyable experience for your guests, keeping them coming back for more game time and fun. 

KioSoft’s POS System  

KioSoft POS offers a comprehensive and user-friendly solution designed specifically for the needs of amusement facilities. Offering all the features mentioned above and beyond, KioSoft POS empowers you to elevate your business operations. Whether you’re looking for self-service kiosks, connect card games, or integrated payment solutions, our solutions have you covered. With its intuitive interface, robust functionalities, and exceptional customer support, KioSoft POS is the key to unlocking faster lines, happier guests, and a thriving amusement facility. 

Contact us today to learn more about how KioSoft POS can transform your business! 

How Unattended Payments Solutions are Reshaping Arcades 

Arcades and family entertainment centers, the nostalgic hubs of yesteryears, are undergoing a transformative journey into the future of payments. The timeless appeal of arcade games, blending seamlessly with modern technology, has sparked a renewed interest among gaming enthusiasts. According to TechNavio, the arcade gaming marketing size is estimated to grow at a CAGR of 1.99% between 2022 to 2027. The market size is forecast to increase by $1,984.1 million USD. From classic games like Pac-Man to the rise of VR-based arcade games like VR Agent, there is something for everyone at these game stations. Yet, the evolution doesn’t stop at gameplay. The way we handle payments has been experiencing a significant shift with the introduction of unattended payment solutions, particularly those embracing the future of transactions through contactless payment systems. 

Efficient Transactions: 

The era of fumbling for coins or tokens to continue your arcade adventure is a thing of the past. Integrated payment readers, armed with contactless payment options and digital wallets, have revolutionized the way customers settle their gaming expenses. A swift tap or swipe initiates a seamless gaming session, eliminating the inconvenience of physical currency and reduces transaction time. This not only heightens customer satisfaction but also encourages repeat visits, fostering a hassle-free arcade experience. 

Lower Operational Costs: 

Juggling cash flow and managing physical currency is labor-intensive and a costly undertaking for arcade owners. Cashless payment systems come to the rescue by automating the payment process, reducing the need for manual cash handling and minimizing the risk of theft. With fewer resources dedicated to cash management, arcade owners can redirect their attention and resources toward enhancing the overall customer experience, investing in new game stations, or implementing revenue-generating initiatives. 

Adaptability to Trends: 

The gaming industry is so dynamic, with trends evolving rapidly. Unattended payment solutions play a crucial role in enhancing the adaptability of arcades to emerging trends, including virtual reality (VR) gaming, fitness simulations, and multiplayer experiences. These versatile solutions easily integrate with new technologies, affirming arcades' position at the forefront of the ever-changing gaming landscape. According to Grand View Research, the market for new gaming stations with unattended payments totaled nearly $21.5 billion in 2021, with a continued growth of 6.5% CAGR over the next six years.  

Data-Driven Insights: 

Integrated payment readers provide arcade owners with valuable insights into customer behaviour and preferences. Leveraging the data collected from transactions, this enables arcade businesses to gain a profound understanding of popular games, peak operating hours, and even customer demographics. Being able to easily access these analytics empowers arcade owners to make informed decisions regarding game selection, pricing strategies, and promotional efforts. By tailoring their offerings to meet customer demand, arcades can optimize their revenue potential and stay ahead of industry trends. 

In conclusion, by streamlining payments, cutting operational costs, adapting to payment trends and offering powerful data insights, these innovative solutions are reshaping the arcade industry for the better. Embracing this evolution isn't a step forward; it's a leap into the future of arcade entertainment. 

Our unattended Ultra VXT payment readers enhance the user experience by streamlining transactions on game machines and accepting a host of digital payments. Our AVU Touch 21 self-service kiosk provides a convenient and efficient way for customers to manage their game cards and power them up. The KioPay mobile application ensures a user-friendly interface for quick and easy game credit top-ups. Beyond payment solutions, KioPlay also comes equipped with a robust SCOREBOARD management tool, empowering arcade owners to remotely track insights, usage, location performance, and daily transactions, providing a comprehensive solution for efficient arcade operations. 

To delve into the future of arcade payments, contact us here. 

References: 

https://www.technavio.com/report/arcade-gaming-market-size-industry-analysis#:~:text=The%20arcade%20gaming%20market%20size,increase%20by%20USD%201%2C984.1%20million.

https://www.grandviewresearch.com/industry-analysis/self-service-kiosk-market-report